What access do I have with my tickets?

Weekend Festival tickets allow access to the festival site from 12:00 on Thursday 10th August until 12:00 midday on Monday 14th August.

Day Tickets permit entrance on the day you have purchased from when gates open. Day tickets do not include access to our general campsite and camping is prohibited: these areas are wristbanded separately.

Covid Policy

Please refer to our full Covid policy in the Terms section.

Are there any age restrictions?

We Out Here is a family friendly festival and welcomes all ages. However, we do require that all children tickets (under 18 years) are purchased with an adult ticket (18+ years) – with a maximum of 4x children to 1x adult ticket, and request that all under 18s are accompanied by the adult their ticket was bought with at the main festival gates on arrival.

Where and how can I purchase tickets?

Tickets are available from our ticketing partner Kaboodle here.

Are Local Resident tickets available?

There will be local residents tickets available. More information available here.

Which forms of ID are accepted on entry?

We will only be accepting current versions of any of the following:

  • Passport
  • Photocard driving licence for UK and Northern Ireland (Full or provisional)
  • Pass card with hologram
  • Armed Forces/NHS Identification cards

Screen-shots or photocopies of any form of ID will NOT be accepted and we operate the challenge 25 policy so please turn up prepared.

What should I do if my ticket hasn’t arrived yet?

For any queries or missing tickets, please contact Kaboodle via email at weouthere@kaboodle.co.uk.

How do I organise a name change on my ticket?

The original ticket buyer will need to apply for a name change via email at weouthere@kaboodle.co.uk.


Unfortunately we can’t issue refunds on purchased tickets. However, for name changes on your ticket please contact Kaboodle via email at weouthere@kaboodle.co.uk

This will incur a £10 transaction fee.

If you have purchased Kaboodle cancellation protection, it will protect you from cancellation resulting from accidents and unexpected illness.

Please see here for the full refund policy terms and conditions.

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