Please see below for our Frequently Asked Questions.

If you have anything left unanswered, please contact us on info@weoutherefestival.com.

TICKETS

Where and how can I purchase tickets?

Tickets are available from our ticketing partner Kaboodle here.

Do you have a payment plan?

Yes we do. Payment plan’s are available on both our Festival Tickets and our Boutique Accommodation options.

Secure your ticket from as little as £25, and pay the rest off in monthly chunks up until the festival.

Simply click Payment Plan at checkout.

What does my ticket include?

All Weekend Festival Tickets include:

– Entrance to the festival; 12pm Thursday 15th August – 12pm Monday 18th.
– Access to public camping with free showers
– An array of free of charge family activities.
– Complimentary wellness sessions and workshops.
– Roller skate hire at our rink
– Talks and debates across music and social issues
AND
– A £1 donation towards one of our on site charities of your choosing.

Are there any age restrictions?

We Out Here is a family friendly festival and welcomes all ages. However, we do require that all children tickets (under 18 years) are purchased with an adult ticket (18+ years) – with a maximum of 4x children to 1x adult ticket, and request that all under 18s are accompanied by the adult their ticket was bought with at the main festival gates on arrival.

I can’t find my ticket?

Please email Kaboodle our ticket retailer on weouthere@kaboodle.co.uk and they will be able to help you locate your ticket.

If I have a day ticket, am I allowed to camp?

Day ticket holders will not be permitted to camp, or enter the campsite.

This area will be wristbanded separately for weekend festival ticket holders.



Are Local Resident tickets available?

There will be local residents tickets available. More information available here.

Which forms of ID are accepted on entry?

We will only be accepting current versions of any of the following:

  • Passport
  • Photocard driving licence for UK and Northern Ireland (Full or provisional)
  • Pass card with hologram
  • Armed Forces/NHS Identification cards

Screen-shots or photocopies of any form of ID will NOT be accepted and we operate the challenge 25 policy so please turn up prepared.

Refunds

Unfortunately we can’t issue refunds on purchased tickets. However, for name changes on your ticket please contact Kaboodle via email at weouthere@kaboodle.co.uk

This will incur a £10 transaction fee.

If you have purchased Kaboodle cancellation protection, it will protect you from cancellation resulting from accidents and unexpected illness.

Please see here for the full refund policy terms and conditions.

How do I organise a name change on my ticket?

The original ticket buyer will need to apply for a name change via email at weouthere@kaboodle.co.uk.

ACCOMMODATION

Does my ticket include camping?

All our Weekend Festival Tickets include access to our General Campsite. Here you can bring along your tent and pitch up wherever you like!

The campsite also offers designated Family & Accessible Campsite. The locations of these will be signposted and included in our site maps (launching soon).

If I have a day ticket, am I allowed to camp?

Day ticket holders will not be permitted to camp, or enter the campsite.

This area will be wristbanded separately for weekend festival ticket holders.



Accessible Camping

Accessible camping will be next to accessible parking with an easy route into the festival for all accessible customers. A customer map will be sent out closer to the event.

The accessible campsite welcomes tents and live-ins. Group sizes are limited to 6 people. If you are a group larger than 6, you are welcome to use the facilities of the accessible campsite, but will need to camp in the general camping area. If you plan to bring your live-in, please email us so we can ensure we have plenty of space for your requirements. Please note that you will not be able to park your car within the campsite due to H&S regulations.

There will be a wheelchair charging point, wheelchair accessible toilet and wheelchair accessible shower available.

The accessible campsite is monitored by festival staff to ensure it remains a calm and quiet space where those with access requirements can feel at home and take a break from the festival as needed.

Please email us on accessible@weoutherefestival.com to discuss any specific camping needs.

Can I stay in the local area and commute in every day?

Yes, festival goers can leave the site at any time but you will only be allowed back in between 10:00 and 21:30 each day.

Can I set up a gazebo on the campsite?

Gazebos fall under prohibited items and will not be permitted at We Out Here. Please check the full list of prohibited items under our Terms and Conditions.

Will there be showers available for campers?

Yes, there will be showers available in the campsites for all festival goers. Remember your own towels and toiletries!

TRANSPORT

How do I get to We Out Here 2024?

We Out Here is held at Wimborne St Giles in Dorset, in the South-West of England.  

We are easily accessible by train (1 hour 20 from London) and we run regular Train Station Transfers from Salisbury station direct to site which can be booked below. We also run carbon-offset Coach Travel options via Tuned in Travel, from a variety of locations around the UK.

With combined transport emissions to the festival constituting 60%-80% of an event’s total carbon footprint, we ask you to please consider using public transport to make your way to us – wherever possible.

See our Travel Options and more info here.

Can I bring my bike?

There is a bike lock up point situated onsite, although security are stationed within the vicinity. Bikes are left at owners risk, please bring double locks for your bikes, just as you would elsewhere.

What time does the car park open?

The car park will be open 24 hours from 12:00 on Thursday 10th until close at 12:00 on Monday 14th August.

FESTIVAL INFO

Can I bring alcohol into the festival?

For Weekend Festival ticket-holders: 

Upon first entry to site, you can bring your own alcohol (for consumption on the campsite) up to the personal allowance of EITHER:

  • 12 cans of beer/lager/cider
  • 2 plastic bottles of wine per person. No spirits are allowed.

Once you have been wristbanded, you will not be able to bring in any additional alcohol.

All drinks have to be sealed on entry to the festival.

There is no set limit on soft drinks or food.

For Day tickets holders:

Day ticket-goers are not permitted to bring alcohol or soft drinks/food into the festival with them.

Exceptions are for those who require food for medical reasons.

Can I volunteer for We Out Here 2024?

Yes! We run our volunteering scheme via My Cause. My Cause UK offers you a chance to volunteer at the UK’s biggest festivals, whilst making an impact for a cause you care about.

Applications will be live in the new year.

Is it OK to bring my own soundsystem?

No, please think about your fellow campers and keep noise to a minimum. There will be plenty of music over the weekend!

What food & drink will be on-site?

We have an amazing collection of Food Traders with us this year: full details of these will be announced soon. With a focus on celebrating great flavours of the world, there will be plenty of vegan and gluten free options.

Alongside our street food vendors we’ll have Brawnswood (the collaboration of Brawn & Brownswood Recordings) back serving delicious food all weekend long, and the Two Tribes Campfire

Will BBQs or campfires be allowed on site?

Unfortunately not. Any open fires or naked flames are prohibited at We Out Here for safety reasons. There will be no shortage of great hot food over the weekend from our on site stalls.

How can I apply to be a vendor?

To register interest for We Out Here 2024 please contact info@weoutherefestival.com. 

We will begin reviewing applications in the new year.

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